Definition of voucher values

Vouchers that can be sold across all sales channels are created in go~mus. Simply define the voucher value and assign a name to it.

Online sale

Once a voucher is created, it becomes available for sale in the online shop. The online shop sells vouchers as PDFs.

Customers can select the quantity for each voucher value, add them to their cart, and pay for them along with other items such as tickets, events, group offers, and annual passes through the regular checkout process using the enabled payment methods.

Online redemption

Value vouchers can be redeemed in the online shop directly in the shopping cart.

Partial redemption of the voucher value is also possible online. The voucher value is deducted from the total order amount in the shopping cart.

Sale at the checkout

Value vouchers can be sold through Korona POS systems connected via our partner company, Combase AG.

When purchasing at the cash register, the voucher value can be loaded onto pre-printed, numbered plastic cards in chip card format. Alternatively, vouchers can be printed directly on the receipt or a ticket blank using a number sequence automatically generated by the POS system.

Redemption at the checkout

Redeem vouchers at the cash register.

Vouchers can be redeemed in the online shop, the go~mus backend, and at the cash registers, regardless of whether they were purchased through the cash register or the online shop.

The redemption is recorded on the receipt, and the remaining voucher balance is automatically updated in the system.

Partial redemption of voucher values is also possible at the cash register. If a balance remains on the voucher, it can be redeemed at other sales points (cash register or online shop) at a later time.

Redemption in the backend

Vouchers purchased at the cash register or in the online shop can also be redeemed for orders placed by phone or through the backend. Simply enter the voucher code during checkout to apply it.

Management of voucher accounts

Vouchers, their associated transactions, and remaining balances can be viewed in the connected POS system. All top-ups and redemptions are transmitted in real-time.